Meet the team

Matt D

IT

Matt specialises in delivering fast, innovative solutions to meet customer needs. Passionate about leveraging technology to enhance the customer experience. Outside of work, he enjoys cycling and following Formula One.

Paul G

Sales

In addition to his sales function, he is part of the Senior Leadership team at Certus Card Group. Outside of work he is a season ticket holder at Ipswich Town, and enjoys playing golf, drone flying, photography, and travelling with his family.

Louise R

Marketing

Louise is responsible for the companies PR and Marketing communications strategy, ensuring that all the long and short-term goals are met. Outside of work, she enjoys watching her son play cricket, walking her dog and enjoying the odd G&T!

Phil T

Operations

With over 45 years of experience within print and related markets, Phil is passionate about world-class manufacturing and applying these principles on a daily basis and as an experienced change manager, is skilled at creating improved environments that deliver excellent products and financial results. Married, with two adult children, soon to be a Grandad, Phil enjoys playing walking football in his spare time, walking and wine (not at the same time).

Adam U

Commercial

Having worked his way up through the ranks, Adam provides a wealth of experience and is integral to the ongoing development of the Company. Outside of work, Adam enjoys spending time with his family, running, watching football, and walking Wilbur the whippet!

Steph M

Finance

Steph is a CIMA-qualified Finance Manager with expertise in budgeting, financial reporting, payroll, and cash management and plays a key role in ensuring financial efficiency for the business. Outside of work, Steph enjoys exploring the outdoors with her dog Max, snowboarding, and discovering new places to eat.

Craig B

Sales

Craig manages an established portfolio of existing client accounts and is focused on attention to detail and passing on his knowledge to new and existing clients to assist with their particular needs. When not working, he can be found watching and playing football, spending quality time with his wife and two daughters, whilst also showing a keen eye for DIY around the house.

Jonathan E

Sales

Jonathan concentrates on generating and developing new prospects and opportunities, as well as handling inbound sales enquiries. He enjoys spending time with his family and relaxing on the sofa with a glass of cider.

Mark F

Sales

Mark handles many key accounts within the business, ensuring seamless order management, strong client relationships, and strategic growth, whilst delivering a top-tier service keeping his customers loyal - much like his unwavering loyalty to Everton! When he's not talking cards, you’ll find him debating VAR decisions over a cold pint

Paul H

Sales

Paul’s main responsibility is to develop new business, whilst at the same time supporting existing clients to ensure all needs are met. When he’s not busy working away in the office, Paul can be found cheering on Manchester United and enjoying time with his family, sometimes at the same time!

Andy P

Sales

As well as managing an ever-increasing portfolio of existing client accounts, Andy is focused on bringing in new clients and advising a tailored approach specific to their particular needs. Outside of work he can be found refereeing football matches, playing golf, or completing a never ending job list set by his wife, with ‘help’ from their cat, Parker!

David M

Sales

David has worked for the company since 2000 in a variety of roles, including estimating, customer service and product development, and has a wealth of experience within the card industry. Outside of work, David enjoys spending time with his sons, as well as being a music fan who loves attending gigs as well as recently taking up a hobby of DJing.

Karen W

Business Development

Karen is a dedicated and results-driven member of the sales team who brings extensive experience in the print industry. She balances a successful career with her passion for travel and spending quality time walking her two dogs, Ralf and Betty.

Kathryn B

Customer Services

Kathryn is responsible for assisting customers via our web-to-print platform and ensuring the smooth progress of their orders. Kathryn enjoys spending time with her family, walking the dog and an occasional G&T.

Hayley B

Customer Services

Hayley is a highly experienced member of the team who boasts excellent industry knowledge and is responsible for the successful day to day running of many key accounts. Hayley would describe a great day out as a bit of retail therapy along with a visit to a bar and restaurant.

Zoe B

Customer Services

Zoe mainly looks after our retail and entertainment clients. She brings a wealth of experience to the role and is always willing to go the extra mile to satisfy the needs of our customers. Zoe loves to travel and hdreams of one day living by the sea.

Ed H

Customer Services / Onboarding

Ed is responsible for the planning & scheduling of PVC work through production, making sure that jobs are completed on time to satisfy customer requirements. When not working Ed enjoys days out with his son Noah and spending time on the golf course. He also likes to catch as many Formula 1 races as possible on TV and plans to visit more in person.

Millie L

Customer Services

Starting in admin six years ago Millie takes care of some of our high-profile clients. When not at work, she is busy renovating her first home, cooking her grandparents' Italian recipes, or enjoying the gym — mainly for the jacuzzi afterwards!

John W

Customer Services

John provides a high level of professional customer service, whilst managing and driving a large volume of live campaigns from the initial brief through to despatch. He spends his spare time reliving his youth through his son, who has given him the enthusiasm to get out and enjoy a variety of activities some of which even include failed attempts on a stunt scooter.